AFTER SALES SERVICE

POLISH

Giving back a jewel’s sparking appearance if it has become dull or has superficial scratches. 
Performed in our Pointers Jewellers by a Pointers specialist, this service includes the following operations:

  • Jewellery is diagnosed.
  • Jewellery is polished, its sparkle is enhanced using brushes saturated with three different abrasive pastes, until a dazzling surface is obtained.
  • Jewellery is cleaned, it is immersed in an ultrasonic tank filled with lukewarm soapy water.

RESIZE

Increase or reduce the size of bracelets, necklaces or rings.
Performed in our Pointers Jewellers by a Pointers specialist, this service includes the following operations:

  • Jewellery is diagnosed.
  • The adjustment of size.
  • Jewellery is polished, its sparkle is enhanced using brushes saturated with three different abrasive pastes, until a dazzling surface is obtained.
  • Jewellery is cleaned, it is immersed in an ultrasonic tank filled with lukewarm soapy water.

ENGRAVE

Engrave your jewellery with name, phrase, date, symbol or any design on your own creation. 
Performed in our Pointers Jewellers by a Pointers specialist, this service includes the following operations:

  • Jewellery is diagnosed.
  • Engraving on jewellery is performed using laser.
  • Jewellery is cleaned, it is immersed in an ultrasonic tank filled with lukewarm soapy water.

*An engraving can be removed or replaced by another.

TRANSFORM

You can match multiple pieces of Pointers stones and transform them into a new piece of jewellery of your own design. For example, a ring.
Performed in our Pointers Jewellers by a Pointers specialist, please contact our General Line (+603 5633 6493) for assistance.
* Deep scratches cannot be removed.